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How To Order | Cara Memesan

  1. If you do not have an account with us, please register an account first. You can read the guide at "How to Register" section
    Kalau belum punya akun di website kami, silahkan register dulu. Anda dapat membaca panduannya di bagian "How to Register"
  2. Login by clicking My Account on the top right side of the page, input your username and password then click "Log In". If you forgot your username or password, you can reset them, please read the guide at how to reset username/password section
    Login dengan klik My Account di bagian kanan atas halaman, masukkan username dan password lalu klik "Log In". Kalau anda lupa username atau password anda, anda dapat membaca panduan meresetnya di bagian how to reset username/password
  3. You can browse our products from the homepage, or by clicking one of the categories and subcategories. After you find the product you would like to buy, click on the image. You will be taken to the product page. There will be information about the material, price, and size. For most of the products, there will options you can choose to specify size, colour and quantity that you want. Please do not forget to choose them to make sure you get the products that match your request. Then click "Add To Cart"
    Anda dapat melihat produk kami dari homepage, atau dengan klik salah satu kategori dan subkategori. Setelah menemukan produk yang ingin dibeli, klik pada gambarnya. Anda akan dibawa ke halaman produk tersebut. Di situ akan ada informasi tentang bahan, harga dan ukuran. Untuk kebanyakan produk, akan ada pilihan di mana anda dapat menentukan ukuran, warna dan jumlah yang diinginkan. Jangan lupa untuk memilihnya agar produk yang anda dapat sesuai dengan yang diinginkan. Setelah itu klik "Add To Cart"
  4. There will be notification saying that the product has been added to your cart. If you wish to view more products, click "Continue Shopping" or x sign. If you have finished and wish to proceed to payment, click "Show Cart". To go to your cart at a later time, you can click the cart image on the top right side of the page, then click "Show Cart"
    Akan muncul notifikasi yang mengatakan produk telah ditambahkan ke keranjang belanja. Kalau anda masih ingin melihat produk yang lain, klik "Continue Shopping" atau tanda silang. Tapi bila sudah selesai dan ingin melanjutkan ke pembayaran, klik "Show Cart". Apabila sedang melihat produk lain dan anda ingin ke keranjang belanja, anda dapat klik gambar keranjang belanja di bagian kanan atas halaman dan klik "Show Cart"
  5. In your shopping cart page, you will see 1 address on the left (Bill To) and 1 on the right (Ship To). We will use the "Ship To" address to determine where the items will be delivered. With 1 account you can have multiple "Shop To" address, so you don't have to change your own address when sending the items to your family or friend. Please choose the "Shop To" address. To add, edit or delete address, please read the guide at "How to Add/Edit/Delete Addresses"
    Di halaman keranjang belanja, ada 1 alamat di bagian kiri (Bill To) dan 1 alamat di bagian kanan (Ship To). Kami menggunakan alamat "Ship To" untuk menentukan ke mana barang akan dikirim. Dengan 1 akun, anda dapat memiliki banyak alamat "Ship To", jadi anda tidak perlu mengganti alamat anda sendiri ketika mengirimkan barang kepada keluarga atau teman anda. Silahkan pilih alamat "Shop To" untuk pengiriman. Untuk menambah, mengganti atau menghapus alamat, anda dapat membaca panduan di bagian "How to Add/Edit/Delete Addresses"
  6. There will be a list of products you have added to your cart. Please recheck the item, the size, colour, notes for the item (if applicable). You can change the quantity of your order here. After changing quantity, click the update button next to the quantity to update the price. You can delete the item by clicking cross sign next to update button
    Produk yang telah anda tambahkan ke keranjang belanja ditampilkan di sini. Jangan lupa cek ulang barangnya, ukuran, warna, catatan untuk produknya (kalau ada). Anda dapat mengganti jumlah pesanan barang di sini. Setelah mengganti jumlah, klik tombol update di sebelah jumlah untuk menghitung harga lagi. Anda dapat menghapus produk dengan klik tanda silang di sebelah tombol update
  7. If you have a coupon code, input it into the "Enter your coupon code" text box and click save. If the code is correct, the code and and its value will be displayed and the price will be updated. If the code is incorrect, please enter the code again, or the code may have expired
    Kalau anda punya kode kupon, masukkan kodenya di kotak "Enter your coupon code" dan klik save. Kalau kodenya benar, kode dan nilainya akan ditunjukkan dan harga akan diupdate. Kalau kodenya salah, silahkan masukkan lagi, atau kodenya mungkin sudah kadaluwarsa
  8. Please click on "Change Shipment" and select JNE Reguler
    Silahkan klik di "Change Shipment" dan pilih JNE Reguler
  9. Please click on "Select Payment" and select BCA or Mandiri bank transfer
    Silahkan klik di "Select Payment" dan pilih transfer rekening BCA atau Mandiri
  10. Click on the tick box to agree with the Term of Service after you read them
    Silahkan klik di kotak sebelah "Term of Service" untuk menyetujui ketentuan layanan setelah membacanya
  11. Click on "Check Out Now" button. Your address and order detail will be displayed again, please make sure everything is according to your request and then click "Confirm Purchase" at the bottom of the page
    Silahkan klik di tombol "Check Out Now". Alamat dan detail pesanan anda akan ditampilkan lagi, tolong pastikan semua sesuai permintaan anda lalu klik "Confirm Purchase" di bagian bawah halaman.
  12. You will get your order number, total amount and the payment method you choice. When you make payment please enclose your order number so your order confirmation will be faster
    Di layar akan ditampilkan nomor order, jumlah total dan cara pembayaran yang sudah anda pilih. Ketika melakukan pembayaran silahkan tuliskan nomer order anda agar konfirmasi order bisa lebih cepat
  13. After making payment, plaease confirm your payment by clicking "Payment Confirmation" at the top of the homepage
    Setelah melakukan pembayaran, silahkan melakukan konfirmasi pembayaran dengam klik "Payment Confirmation" di bagian atas halaman utama

aHow To Register | Cara Membuat Akun

  1. Create an account by clicking Register on the top right side of the page
    Buat akun dengan klik Register di bagian kanan atas halaman
  2. Input your email, username, password, name, phone number and address as requested
    Masukkan email, username, password, nama lengkap, nomer telepon dan alamat seperti yang diminta
  3. Type the text shown in the picture into the text box (CAPTCHA) and then click register (located above right email field)
    Ketik tulisan yang terlihat di gambar ke dalam text box (CAPTCHA) lalu klik register (terletak di atas kanan kolom email)
  4. You will receive confirmation email from us. Please remember to check junk or spam folder in your email if it doesn't show up in your inbox. And please mark them not spam so emails from us go to inbox
    Kami akan mengirimkan email konfirmasi. Jangan lupa memeriksa folder junk atau spam di email anda kalau email kami tidak muncul di inbox, dan hapus label spam agar email dari kami bisa masuk ke inbox
  5. Now you can use your username and password to login to our website
    Sekarang anda dapat menggunakan username dan password untuk login ke website kami

aHow To Add/Edit/Delete Addresses | Cara Menambah/Mengedit/Menghapus Alamat

  1. To edit your own address, click "Add/Edit billing address information". To add "Ship To" address, choose "Default (Same As Billing)" then click "Add/Edit Shipment Address". To edit "Ship To" address, choose the address you would like to edit, then click "Add/Edit Shipment Address"
    Untuk mengganti alamat anda sendiri, klik "Add/Edit billing address information". Untuk menambahkan alamat "Ship To", pilih "Default (Same As Billing)" lalu klik "Add/Edit Shipment Address". Untuk mengganti alamat "Ship To", pilih alamat yang infin diganti, lalu klik "Add/Edit Shipment Address"
  2. Now you can input a new or edit existing address. You can input names that will help you remember the address into "Address nickname" such as Dad's Home, or Aunt's Office. Please also input other information such as name of the recepient, phone numbers, address, state, city and postal code. Click "Save" when finished
    Sekarang anda dapat memasukkan alamat baru atau mengganti. Anda dapat memasukkan nama yang dapat membantu anda mengingat alamatnya ke dalam "Adress Nickname" contohnya seperti Rumah Ayah, atau Kantor Tante. Jangan lupa masukkan informasi yang lain seperti nama penerima, nomer telepon, alamat, propinsi, kota dan kode pos. Kalau sudah selesai klik "Save"
  3. If you want to delete one of your "Ship To" addresses, click "Add/Edit Shipment Address". Below "Save" button will be listed all your "Ship To" addresses. Click "Delete Address" next to the address you would like to delete
    Kalau anda ingin menghapus salah satu alamat "Ship To", click "Add/Edit Shipment Address". Di bawah tombol "Save" akan ditampilkan semua alamat "Ship To" anda. Klik "Delete Address" di samping alamat yang ingin anda hapus

CONTACT INFORMATION

HP:
0878 8615 8076

WA:
0878 8615 8076

Email:
admin@shopatstitch.com

ABOUT SHOP AT STITCH

Here at Stitch, we specialize in creating personalized design baby onesies, kids and adults’ t-shirt. We started this brand in 2014 out of our own workshop in Surabaya, Indonesia. As a newbie in clothing industry, it was not easy to get our brand recognized in the market. Nevertheless, through hard works and dedication, ...

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